Privacy Policy for Realtydwar.com

This Privacy Policy (“Policy”) outlines how Realtydwar, the operator of www.realtydwar.com and its associated mobile applications (“Site”), collects, uses, stores, discloses, and transfers information provided by users (“Users”, “You”) in connection with the real estate listing services, including property searches, advertisements, and related offerings (“Services”). This Policy forms an integral part of the Terms and Conditions of Realtydwar.com and applies to all interactions via the Site or Services on any internet-connected device. Capitalized terms not defined herein shall have the meanings ascribed to them in the Terms and Conditions.

By accessing or using the Site or Services, you consent to the collection, storage, use, sharing, and processing of your personal information as described in this Policy. This Policy is effective from the date you register with the Site or accept the Terms and Conditions. Please read this Policy and the Terms and Conditions carefully before using our Services.

Realtydwar is committed to protecting your privacy and ensuring a secure and user-friendly experience. If you do not agree with this Policy, please refrain from using the Site or Services.

1. Information Collected by Realtydwar

Realtydwar collects the following types of information to provide and improve its Services:

A. Information Provided by Users

• Registration Data: When you register on the Site, we collect basic personal information such as your name, gender, age, address, postal code, contact number, occupation, interests, and email address. If you register using third-party accounts (e.g., Google, Facebook), we may retrieve information from those accounts to facilitate your interaction with the Services.
• Subscription or Paid Service Data: For subscription-based or paid Services, we or our payment gateway providers may collect billing information, such as your address, credit/debit card number, and expiration date. In-app purchases made via mobile platforms (e.g., iOS, Android) are processed by the respective platform providers. Subscriptions may be set to auto-renew unless canceled by you before the subscription term ends.
• Voluntary Information: Additional information may be collected when you provide feedback, comments, respond to surveys, change content or communication preferences, or engage in any communication with Realtydwar.

B. Information Automatically Collected

• Cookies: We use cookies or similar technologies to assign a unique, random User ID to track your preferences and improve your experience. Cookies cannot access data on your device beyond what you provide. Third-party advertisers may also use cookies when you interact with their ads, a process outside Realtydwar’s control.
• Log File Information: We automatically collect limited data about your device’s connection to the Site, including IP address, device name, operating system, browser type/version, CPU speed, and connection speed. This helps us deliver and optimize our Services.
• Web Beacons: We may use web beacons (clear GIFs) to anonymously track online usage patterns or monitor email interactions (e.g., whether emails are opened). This data helps tailor the Site, measure traffic, and enhance functionality without identifying you personally.

C. Information from Other Sources

We may receive information about you from third-party sources, such as platform providers or partners, which we combine with our account data and treat in accordance with this Policy. We may also use tools like Google Analytics to anonymously track user behavior, demographics, and interests to improve our Services. You can opt out of Google Analytics for display advertising via Google’s Ads Settings.

2. Use of Collected Information

Realtydwar uses the collected information to:

• Provide, maintain, and improve the Services, including property listings, searches, and advertisements.
• Personalize your experience and deliver targeted content or promotions.
• Process transactions and manage subscriptions or billing.
• Send communications, including service updates, promotional messages, or administrative notifications (e.g., billing, account changes), with an option to opt out of marketing messages where feasible.
• Conduct analytics to enhance Site functionality, user experience, and advertising effectiveness.
• Facilitate real estate-related activities, such as property viewing, rentals, or associated services (e.g., home loans, tenant verification).

Information that is publicly available (e.g., comments or posts on social platforms) or provided in public sections of the Site is not considered personally identifiable and may be treated as published content.

If you choose not to provide certain personal information, Realtydwar may be unable to offer specific Services. We will notify you of such limitations at the time of registration or account setup.

3. Information Sharing

Realtydwar may share your information under the following circumstances, subject to compliance with the Digital Personal Data Protection Act, 2023, and other applicable laws:

• Internal Sharing: Information may be shared within Realtydwar’s group companies, affiliates, or employees for processing on our behalf, subject to strict confidentiality and security measures aligned with this Policy.
• Third-Party Service Providers: We may share information with third-party partners (e.g., financial institutions, channel partners for home interiors, or tenant verification providers) to facilitate Services. Such sharing is done with your consent or as necessary for service delivery, and recipients are required to adhere to our privacy standards.
• Advertisers: Aggregated, non-personally identifiable data (e.g., traffic statistics) may be shared with advertisers to demonstrate the value of advertising on the Site. Personally identifiable information is not shared without your consent.
• Social Media Platforms: If you enable social media integration, your activities on the Site may be shared with third-party social platforms to populate your social wall, subject to your privacy settings.
• Legal Obligations: We may disclose information to enforce our rights, protect our affiliates, or comply with legal processes, such as identifying or addressing activities that interfere with our Services or harm others.
• Marketing: Your email address or phone number may be used to send promotional messages about Realtydwar’s Services or third-party offerings, with an option to unsubscribe where applicable.

Realtydwar does not share personally identifiable information with third parties for their own marketing purposes without your explicit consent.

4. Third-Party Links and Advertisements

The Site may include links to third-party websites, applications, or advertisements. These third parties operate under their own privacy policies, which are beyond Realtydwar’s control. Once you leave our servers (check the URL in your browser’s location bar), the use of any information you provide is governed by the third party’s privacy policy. Realtydwar is not liable for any misuse of information by third-party websites or services. If you cannot find a third party’s privacy policy, contact the respective provider directly.

Third-party advertising companies may serve ads on the Site and use non-personally identifiable information (e.g., browsing patterns) to deliver relevant advertisements. Realtydwar does not control these processes and is not responsible for third-party ad content or practices.

5. Accessing and Updating Personal Information

You may request access to, correction of, or deletion of your personal information by contacting Realtydwar. We will make good-faith efforts to process such requests, subject to legal or business requirements (e.g., retaining data for compliance purposes). Requests may be declined if they are unreasonably repetitive, jeopardize others’ privacy, or require disproportionate effort (e.g., accessing data on backup systems). Access and correction services are provided free of charge unless they involve excessive effort.

After you delete your information, residual copies may persist on our active servers or backup systems for a limited period.

6. Information Security

Realtydwar implements commercially reasonable security measures, including encryption, firewalls, and password-protected servers, to safeguard your information against unauthorized access, alteration, or disclosure. However, no security system is entirely foolproof. We cannot guarantee the absolute security of our database or prevent interception of data transmitted over the internet. Any information you post in public areas (e.g., comments, reviews) is accessible to anyone with internet access and is not protected under this Policy.

7. Updates to this Policy

Realtydwar reserves the right to update this Policy to reflect changes in technology, legal requirements, or our Services. Updates will be effective immediately upon posting on the Site. Your continued use of the Site or Services after such changes constitutes acceptance of the revised Policy. We may also notify you of significant changes via email or other means. You are advised to review this Policy periodically to stay informed of the latest version.

8. Miscellaneous

• Accuracy and Confidentiality: You are responsible for maintaining the accuracy and confidentiality of your account information, including passwords and email addresses. Realtydwar is not liable for data transmitted to third parties due to incorrect account details.
• Third-Party Websites: Realtydwar is not responsible for the content or privacy practices of third-party websites that may use our search functionality or link to our Site.
• Compliance with Laws: All data collection and processing comply with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws.

9. Grievance Redressal

For complaints, concerns, or inquiries regarding the use, processing, or disclosure of your information, or any breach of this Policy, contact our Grievance Officer:

Grievance Officer
Realtydwar
[Registered Office Address, vill shawani, post shawani,pin-803211, Patna, India]
Email: grievance@realtydwar.com
Phone: [09631999436]

We will address your concerns promptly and in accordance with applicable laws. This Policy is subject to periodic updates, and we encourage you to review it regularly for the latest information on our privacy practices.